Email is a great way to stay in touch with contacts and get all the latest news from your favorite websites. But you know what’s not so great? Spam messages. The more you use your AOL email address to register on websites for online shopping, email newsletters, special offers, online services, etc., the more likely you are to see unwanted messages showing up in your inbox.
Sometimes, email platforms like AOL Mail have built-in spam filters and will automatically sort out emails that look suspicious. They don’t get everything, though, so it is possible that you will have to go in and manually mark and delete spam in your AOL Mail account. In this post, we’ll show you how to do just that, so that you don’t have unwanted and potentially dangerous emails cluttering up your inbox.
For this tutorial, we’re going to assume you have your AOL account created and that you know how to log in. We’ll be starting from the AOL Mail main page, where you can see the email navigation menu on the left-hand side of the screen.
The “Spam” folder is a default folder in your AOL account, listed in the left menu underneath “Sent” mail. You can check what’s in there at any time by clicking on it in the list. Depending on how actively you have been using your AOL email address, you may find that there are already some messages in there. For new accounts, though, it will most likely be empty.
There are two simple ways to mark an email as spam so that it gets moved into the “Spam” folder. First, you can do it without opening the message, straight from your inbox view. Second, you can label an opened email as spam as you are reading it.
Mark a message as spam from your AOL inbox
Often, you can tell just by looking at the sender or the subject line of an email that it’s spam. And, considering that there can be dangerous links and attachments in spam messages, there is good reason not to want to even open an email that you suspect is spam. Fortunately, you don’t have to open an email in AOL in order to send it to the “Spam” folder—you can do this directly from the list view in your inbox.
This is a two-step process. First, find the unwanted email in your inbox, and check the box next to it in order to select it. (You can also select multiple messages at once to label them all as spam simultaneously).
When you have at least one email checked off, some action icons will appear at the top of your AOL Mail inbox. Second from the left is a button that looks like a “Do Not Enter” sign. This is the button to “Mark as Spam” any emails you have selected. Simply click it, and any “checked” messages will be moved to the “Spam” folder.
Mark a message as spam with the email open
If you are reading an email and you realize that it’s spam after it’s been opened, you can label it as such with just one click.
With the email open, you will see several icons at the top of the email with actions you can take. The second button from the right looks like a “Do Not Enter” sign (just like the one in the inbox view) and is used to label the open email as spam. All you have to do is click on it, and the email you were looking at will be sent to the “Spam” folder.
AOL Mail spam folder
Whichever of the two methods you use to mark an email as spam, you will get a small pop-up confirmation saying that it was successfully moved to the “Spam” folder.
If you don’t believe me, you can click on “Spam” in the left-hand menu to view the folder and everything that is inside. As you can see, the message I moved is right here where it ought to be.
While you are inside the “Spam” folder, you have an option to mark emails there as “Not Spam” by clicking on the round “OK” button at the top of the screen. In theory, you can just check the box next to the email that was moved here by mistake, and then click the button.
However, I would advise you to be very careful when marking spam email in AOL Mail. When I tried to do this, the message did leave the “Spam” folder, but it did not go back to my “Inbox”. I was actually not able to find it anywhere, so use caution when you do this.
(Because I was not able to recover that email, I had to move a different one to the “Spam” folder for this next step.)
Keep in mind that moving an email to the “Spam” folder doesn’t technically delete it. Most email platforms will automatically delete spam messages after 30 days or so, but you can also empty this folder manually.
When you are inside your AOL Mail “Spam” folder, you will see a small trash can icon next to the folder name in the left-hand menu. Clicking on this will permanently delete all the messages in the “Spam” folder.
And that’s all there is to know about marking and deleting spam messages in AOL Mail! Make sure you check out our next post about the mobile apps you can use to manage your AOL account on the go.
We have already talked about how you can keep your AOL mailbox organized by creating folders and moving emails into them. Today, we’re going to look at one folder in particular, which can be used to save important messages in AOL Mail. The folder is called “Saved Mail”, and it comes by default with your email account (in other words, you don’t have to create it yourself).
So, whether you don’t have any need to create more specific folders or you simply have some important messages that you want to save but don’t quite fit in any other folder, this “Saved Mail” option may be what you need.
In the navigation sidebar on the left side of the screen is where you can find the “Saved Mail” folder. It is the first option under the “Folders” heading in this menu. This is what we will be working with throughout the course of this tutorial.
If you have not moved any messages to “Saved Mail” before, then when you click on the folder name, this is what you will see:
There are two easy ways to save important messages in AOL Mail, and we’ll go over both of them step by step in this post. The first is from an open email that you are reading, and the second is from your inbox’s main view.
How to save an open message in AOL Mail
Let’s say that you have opened up an email you received in AOL, and once you read it, you realize that it is a message that you would like to save for future reference. Now, if you already have a personal folder that you have created where this email could go, that is always an option. If not, you can simply move it to “Saved Mail” for easy access later.
To do this, with the important email open in read-view, find the button near the top of the screen that says “More” with a small downward arrow. This button opens up a menu of additional actions you can perform on this message.
After clicking on “More”, scroll down in the options menu to the “Move to:” section. Here, click on “Saved Mail”. This will move the open email from your AOL inbox into the Saved Mail folder.
Once moved, you will be automatically taken back to your inbox. A notification will pop up letting you know that the message was successfully moved, with the option to quickly undo this action. As you can see, the message that I moved no longer appears in my list of emails there.
However, if you return to the “Saved Mail” folder as we did in the introduction, you will find that the email is now there instead.
How to save important messages from your AOL Mail inbox
Sometimes, you can tell an email is important and needs to be saved even before you open it. In AOL Mail, you do not need to have a message open in order to move it to another folder, and this includes the “Saved Mail” folder. In fact, the steps are almost exactly the same as in the previous section.
Like before, you will use the “More Actions” button to move the email. The difference here is that you must first select the message you wish to save by marking the checkbox next to it. (You can also move multiple messages at once this way by checking all of their boxes). Once your desired message is selected, click on the “More” button at the top of the screen.
Doing this will open a dropdown menu of actions you can take. Scroll down until you reach the “Saved Mail” option under the heading “Move to:”. Click on this to move the selected message or messages from your AOL Mail inbox into the Saved Mail folder.
The message you moved will now disappear from your inbox, and you should see a small notification telling you which folder it was moved to, with the option to undo.
You can access the saved message at any time now by clicking on “Saved Mail” in the left navigation menu.
Saving important messages in AOL Mail helps you keep track of everything, but what about unwanted messages? Make sure you read our next post on how to mark emails as spam and delete them in AOL.
There is no rule saying you have to put contacts in your address book in order to stay in touch with them via AOL Mail, but it is a convenient way to keep them organized. Plus, it is a useful place to store useful information about people that you might otherwise forget. When it comes to instant messenger applications like AIM, however, the normal thing to do is to add contacts to your list so you can always see who’s online to chat with.
In today’s tutorial, we’ll go over how to add contacts to both AOL Mail and AIM instant messenger. And, because anything can happen, we’ll also talk about how to delete contacts from both of these services.
To get started, make sure you are signed in to AOL Mail so that you can see the left sidebar that is used for email navigation.
When logged in to your AOL account, you can easily access your address book of contacts at any time by finding the section labeled “Contacts” in the left sidebar.
As you can see, my address book is empty because I haven’t added any contacts yet. When you have added people to your AOL contacts, though, they will appear here, with whatever information you have provided for them: name, email address, AIM screen name, phone number, etc.
To add a new contact in AOL Mail, click on the button near the top of the address book that looks like a little person with a “+” sign.
In the “New Contact” form, you can add any and all information that you have about the person you want to save to your AOL address book. This will usually include at least their first name and email address, which would be the bare minimum for keeping track of who everybody is. If you have a nickname for them, or want to add a note to help you remember (e.g. how you met), that can go in the “Nickname” field. To add them on AIM chat as well, if you know their screen name, you can enter it in the “AIM” field. And so on and so forth…
As an example, I’ll add my mom as a contact. First, I’ll enter “Mom” as her first name (no last name necessary, of course). And in the “Email 1” field, I’ve typed in the email address I use to communicate with her. When I have added all the information I want to add, I will finish the process by clicking on the “Add Contact” button at the bottom of the form.
You will now see the new contact you have added as it will appear whenever you access it from your address book. (The picture was set by default, but you can add one of your own if you prefer).
Now, if you return to your AOL Mail address book by clicking on the “Contacts” link in the left menu just like before, you can see that your newly added contact appears there. Once you have added more contacts, they will also be shown here as a list.
You can then access any one of them to send email, edit information, etc. by clicking on them in the list view.
How to delete contacts in AOL Mail
If you ever need to delete a contact from your address book in AOL Mail, it’s very easy to do. You can do it from two different places: your address book list view, or the detailed contact page for the specific person you want to delete.
For example, if you are looking at your entire AOL address book, you can select one or multiple contacts to delete from this list view. All you have to do is mark the check box next to the contact or contacts you don’t want in your address book anymore, and then click on the little trash can icon at the top of the screen to delete them.
You can also click on a contact to view their detail page, and use the same trash can icon to delete them from there.
How to add contacts in AIM chat
Update: As of December, 2017, AOL is finally calling AIM toast. Officially. For good. But it was nice while it lasted!
Adding a new contact in AIM instant messenger is very easy and quite similar to other instant messenger programs you might have used.
First, log in to AIM so that you can see the main screen with your buddy list.
From there, you should see a blue bar near the top of the buddy list that says “CONTACTS”. To the right of that bar, there is a “+” sign. Click on this plus sign.
This will open up a small dropdown menu. Click on the first option, “Add AIM Contact”.
Now, you should see a small pop-up window appear where you can enter the contact information for your new buddy. You can use their screen name, email address or mobile phone number, so long as it is something they have associated with their AIM account.
When you enter this information, AIM will search its database of users to find the person you are looking for. As an example, I’ve gone and entered the screen name I used for AIM back in the day (for an account of that adventure, check out our introduction post here).
Once I see my name appear as the new contact that will be added, I can go ahead and click on the “Add” button.
Finally, you will get a confirmation pop-up that the new contact has been added to your AIM messenger buddy list.
How to delete contacts from AIM buddy list
Deleting a contact from AIM messenger is even easier than adding one! If you are logged in to AIM and looking at your buddy list, deleting a contact can be done in just two clicks.
First, locate the contact in your AIM buddy list. Their name will be listed under whatever group they belong to in your list (Buddies, Family, Co-Workers, etc.) if they are currently online. If not, it will be under the heading “Offline”.
Now, move your mouse cursor over their name. You should see a small “X” appear to the right. Click on it to delete the contact.
You will get a pop-up asking you to confirm that you really want to delete this person. If you are sure, click “Yes”. The contact should no longer appear in your buddy list.
Now, you know how to easily manage your contacts in AOL Mail and AIM chat! In order to manage your email effectively, make sure you check out our next post on saving important messages in AOL Mail.
These days, it’s very common for people to have multiple email addresses across several different platforms, with the most popular being Gmail, Yahoo, Outlook/Hotmail and, of course, AOL Mail. Keeping track of all these different accounts can be confusing and stressful, and lots of people would rather just have everything come to a single inbox where they can manage all their various email addresses. Believe it or not, this is a real possibility that you can take advantage of by setting up mail forwarding to or from your AOL Mail account.
Setting up mail forwarding in your AOL email is not quite as straightforward as in other major email services. This is because there is no option in your mail or account settings to configure it from inside AOL. Instead, you will have to go to your other email service or services and set them up to either forward messages to your AOL Mail inbox or to import from AOL into its own inbox.
In this post, we’ll give you step by step instructions for how to set up mail forwarding in AOL Mail for Gmail, Yahoo and Outlook/Hotmail. I’ve included screenshots of the process for Gmail, as well; the steps are so similar that you’ll see there is really no need to repeat the screenshots for the other two email platforms.
For this tutorial, you will need to know how to sign in to your other email account, whether it’s on Gmail, Yahoo or Outlook, and you will also need to have your AOL email address and password handy.
If you want to use AOL as your primary email account, and you also use Gmail, this is the section you want to pay attention to.
First, sign in to your Gmail account so that you are looking at your inbox there. In the upper right-hand corner, there is a button with a gear icon on it. Click on this to open a dropdown menu of options.
Next, click on the “Settings” option.
By default, you will be taken to the “General” tab on your Settings page. In order to configure your Gmail messages to be automatically sent to your AOL Mail inbox, you want to go to the tab labeled “Forwarding and POP/IMAP”.
Once you are in the correct tab, the first section is titled “Forwarding”. Click on the button in this section that reads “Add a forwarding address”.
This will cause a pop-up window to appear, where you should enter the AOL email address that you want your Gmail messages to be sent to. Make sure you type everything in correctly, and then click “Next”.
You will see another pop-up asking you to confirm whether you want to forward your Gmail inbox to the email address you entered. It’s a good idea to double check at this point, because you don’t want to accidentally send all your private email to some random person on account of a typing error. If you made a mistake, click “Cancel” and start the process over again.
When you are sure that your AOL email is entered correctly, you can click on “Proceed”.
Since you are already signed into Gmail, you may simply have to wait a few minutes for everything to sync up, although sometimes Google will ask you to enter your Gmail password again for security reasons. Once that is done, you should start receiving all new messages sent to your Gmail in your AOL Mail inbox.
How to forward email from AOL Mail to Gmail
This section will go over how to do the opposite process: forwarding the email you receive in AOL so that you can check it in your Gmail inbox.
To do this, start by going to your Gmail settings just like we did in the first section, by clicking the gear icon in the upper right-hand corner and selecting “Settings”.
In this case, to have your AOL Mail forwarded to your Gmail account, you will need to go to the tab labeled “Accounts and Import”.
Now, go to the second section from the top, which is called “Import mail and contacts”. This will allow you to transfer your messages and contacts from other email platforms, including AOL, just as you can see in the image there. Click on the link that says “Import mail and contacts”.
What happens now is Gmail will need to verify that you are actually authorized to be importing email from the AOL Mail account you’re going to enter, so in the pop-up window that emerges, you are going to have to enter your AOL login information.
In the first step, type in your AOL email address whose inbox you want to forward into your Gmail. Then, click “Continue”.
Next, type in the password you use to sign in to AOL Mail.
If the AOL email and password you provided Google with are correct, Gmail will communicate with the AOL Mail servers and import your messages and contacts so that you can access them alongside your regular Gmail stuff. This process can take a few minutes, especially if you have a lot of data that needs to be forwarded.
How to set up mail forwarding for AOL Mail in Yahoo
Yahoo has undergone some fairly radical changes recently, and since AOL doesn’t have a way to directly configure mail forwarding, there is no easy way to forward your Yahoo email to your AOL Mail inbox.
You can, however, go into your Yahoo Mail settings and import from AOL, so that you can read your AOL email in your Yahoo inbox.
The steps to follow for this are very similar to the previous section, where we set up mail importing from AOL in Gmail. First, sign in to your Yahoo account and go to Mail, so that you are looking at your inbox.
Click on the gear icon in the upper right-hand corner, and select “More Settings” from the bottom of the dropdown menu that opens.
Go to the second section, which is called “Mailboxes”, and click on the blue button that says “Add mailbox”. From the short list of email providers that shows up to the right of the screen, click on AOL.
Now, all you have to do is enter your AOL email address and password when prompted. If you enter them correctly, Yahoo will be able to retrieve your mail and contacts from the AOL servers and show them to you in your Yahoo inbox. The actual forwarding can take a few minutes, but your patience will be rewarded.
How to set up mail forwarding for AOL Mail in Outlook/Hotmail
Unlike Yahoo, Hotmail and Outlook (which function the same way under the broader “Windows” or “Microsoft” account) allow for email forwarding with AOL Mail in either direction.
First, let’s look at what you need to do if you want your messages in Outlook to be automatically forwarded to your AOL inbox.
Sign in to your Hotmail or Outlook email so that you are looking at your inbox (I use the web version; if you are using a native app for Windows 10, for example, your screen may look slightly different). Click on the gear icon in the upper right-hand corner of the screen (are you noticing a pattern here?), and select “Options” from the menu that unfolds.
On your Outlook Mail options page, go to the section called “Forwarding”, click the button next to “Start forwarding”, and then enter your AOL email address in the text box.
To do it the other way around, so that you can check your AOL email from your Outlook or Hotmail inbox, follow the steps above to get to the options page, but go to the section called “Connected accounts” instead. Click on the link that says “Other email accounts” under the header “Add a connected account”. Then, enter your AOL Mail login information (email address and password).
Remember that, in both cases, the act of transferring data from one email platform to another can take some time, but with a little patience, you will have all of your email streamlined in one place, no matter whether it was originally sent to AOL Mail or some other email address, which will save lots of time in the long run.
To make sure you are also able to keep track of the email addresses and other information of your friends, family members, business contacts, etc., don’t miss our next post on how to add and delete contacts in AOL Mail.
The more you use your AOL email account and AIM chat, the faster your inbox will start to fill up with “stuff”. There will come a point where all this “stuff”, this amorphous mass of emails, makes it hard to do what you need to do in your email. The sheer number of messages floating around with no rhyme or reason can even make it hard to think straight.
Luckily, AOL Mail makes it easy to keep things organized so that you save time and mental energy when you log in to check your email and send messages. One simple way to do this is by creating email folders and sorting your inbox so that you can always find what you are looking for.
In this tutorial, we’ll go over how to create folders in AOL Mail, as well as how to move things into the folders you make. Your overcrowded inbox will be organized in no time!
For this post, we’re going to assume you have already created an AOL or AIM account, and that you are logged in and looking at your email portal. Click here for a reminder on how to sign in to AOL Mail. This is a screenshot of my email main page as it appeared today, and this is where we will begin the tutorial (yours will look different, obviously, because it will feature different news stories.
Now, without further ado, how to create email folders in AOL Mail!
You don’t even have to go beyond your AOL email portal main page to start creating folders and organizing things. Remember that, in AOL Mail, most of the navigation is done through the menu on the left-hand side of the screen. At the bottom of this sidebar is an expandable/collapsible section called “Folders”.
You’ll see that you already have two folders there by default: “Saved Mail” and “Saved Chats”.
If you move your cursor over the section header, a + sign will appear next to the word “Folders”. Click on the + sign to “Add” a new folder to your email account.
A text box will appear at the bottom of the list of folders. By default, the name of your new folder will be “New Folder”, but you can change this by simply typing your desired name into the box instead.
For example, let’s say you want a folder in which to save all your receipts from online shopping. You could type “Receipts” as the folder name, and then click the + sign in the text box to create this new folder.
Now, you will see that the new “Receipts” folder is listed in the same section as the others, right underneath the two default folders.
Create AOL Mail folders from inside a message
Sometimes, you don’t know what folder an email should be sorted into until you have opened it to read what it says. There are even times when you might realize you want to create a new email folder while reading a specific message in AOL Mail. Fortunately, it’s easy to move messages and create folders right from the message view.
When you are reading an email in AOL, you will have a menu of options at the top of the message. The one farthest to the right is labeled “More”, and clicking on it will open a dropdown menu with various actions you can take on the message.
The last section inside that dropdown menu is “Move to:”. This will list all the different folders that are in your AOL Mail, including the two default folders you saw on the main page, “Trash”, “Spam”, and any new folders that you have personally created.
For example, here you can see that the “Receipts” folder I created in the last section is listed under all of the standard folders. You could move the email you have open in front of you into this folder by clicking on its name here in this list, if you wanted to.
On the other hand, you can also create a brand new folder to sort this message into without going anywhere. Simply scroll all the way down in the list of options, and select “New Folder”.
Just like in the first section, where we created a folder from the AOL Mail portal home page, you will see a text box appear where you are meant to enter the name you want for your new folder. Once you have typed it in, just click the + sign to add it to the list and, simultaneously, transfer this open email into that newly created folder.
Create AOL Mail folders from your inbox view
Now, there will also be times when you can tell where an email needs to be moved just by looking at its sender or subject line in your AOL Mail inbox. In these cases, you can organize one or more messages into the appropriate folders without having to open them up. You can even create new folders from here just like you did in the last section, where we added folders from the message view.
The steps are similar to the last ones. From your inbox, select the email or emails that you want to move to a certain folder by checking the box next to them in the list.
Then, just like before, find the “More” option in the top menu. Scroll down to the “Move to:” section, and either select an existing folder to move all the checked messages to, or choose to create a new folder. If you click the option to add a “New Folder”, the rest of the steps are exactly the same as in previous sections: just name the folder, and click the + sign to add it.
Editing and managing folders in AOL Mail
If you ever need to make a change to one of the folders you have created, you can do this easily from anywhere in your AOL Mail account. As long as you can see the left-hand navigation sidebar, you can edit the name of your email folders, view some basic information about them, and delete them.
To do this, just go to the “Folders” section of the sidebar, and move your mouse over the name of the folder you want to edit. When you do this, you will see a gear icon appear next to the folder name. Click on it to view the folder information and make any necessary changes.
In the pop-up that emerges, you can make changes to the name of the folder, see how many messages are in the folder (useful if you are trying to clean out empty or infrequently used folders), the amount of memory being taken up by everything in that folder, and you can also delete the entire folder by clicking the “Delete” button in the lower right-hand corner.
And that’s all you need to know about creating email folders in your AOL Mail account. Now you can keep your inbox clear of clutter—a place for everything, and everything in its place.
If you have other email addresses that you need to keep organized along with your AOL email, make sure you check out our next post on setting up mail forwarding in AOL Mail!